The associations between work-life balance behaviours, teamwork climate and safety climate: cross-sectional survey introducing the work-life climate scale, psychometric properties, benchmarking data and future directions.

Authors: 
B. Sexton; S.P. Schwartz; W.A. Chadwick; K.J. Rehder; J. Bae; J. Bokovoy; K. Doram; W. Sotile; K.C. Adair; J. Profit
Abstract: 

BACKGROUND: Improving the resiliency of healthcare workers is a national imperative, driven in part by healthcare workers having minimal exposure to the skills and culture to achieve work-life balance (WLB). Regardless of current policies, healthcare workers feel compelled to work more and take less time to recover from work. Satisfaction with WLB has been measured, as has work-life conflict, but how frequently healthcare workers engage in specific WLB behaviours is rarely assessed. Measurement of behaviours may have advantages over measurement of perceptions; behaviours more accurately reflect WLB and can be targeted by leaders for improvement.

OBJECTIVES: 1. To describe a novel survey scale for evaluating work-life climate based on specific behavioural frequencies in healthcare workers.2. To evaluate the scale's psychometric properties and provide benchmarking data from a large healthcare system.3. To investigate associations between work-life climate, teamwork climate and safety climate.

METHODS: Cross-sectional survey study of US healthcare workers within a large healthcare system.

RESULTS: 7923 of 9199 eligible healthcare workers across 325 work settings within 16 hospitals completed the survey in 2009 (86% response rate). The overall work-life climate scale internal consistency was Cronbach α=0.790. t-Tests of top versus bottom quartile work settings revealed that positive work-life climate was associated with better teamwork climate, safety climate and increased participation in safety leadership WalkRounds with feedback (p

Citation: 

J Sexton B, Schwartz SP, Chadwick WA, et al. "The associations between work-life balance behaviours, teamwork climate and safety climate: cross-sectional survey introducing the work-life climate scale, psychometric properties, benchmarking data and future directions." BMJ Qual Saf. 2017;26(8):632-640.PubMed

Publication type: 
Journal Article
Year: 
2017
CPQCC publication: 
No
PubMed ID: 
28008006
PMCID: 
PMC5481495