Context in Quality of Care: Improving Teamwork and Resilience.

Authors: 
D.S. Tawfik; J.Bryan Sexton; K.C. Adair; H.C. Kaplan; J. Profit
Abstract: 

Quality improvement in health care is an ongoing challenge. Consideration of the context of the health care system is of paramount importance. Staff resilience and teamwork climate are key aspects of context that drive quality. Teamwork climate is dynamic, with well-established tools available to improve teamwork for specific tasks or global applications. Similarly, burnout and resilience can be modified with interventions such as cultivating gratitude, positivity, and awe. A growing body of literature has shown that teamwork and burnout relate to quality of care, with improved teamwork and decreased burnout expected to produce improved patient quality and safety.

Citation: 

Tawfik DS, Sexton JBryan, Adair KC, Kaplan HC, Profit J. "Context in Quality of Care: Improving Teamwork and Resilience." Clin Perinatol. 2017;44(3):541-552.PubMed

Publication type: 
Journal Article
Year: 
2017
CPQCC publication: 
Yes
CPQCC publications category: 
Review articles and practical resources for quality improvement and implementation
PubMed ID: 
28802338
PMCID: 
PMC5644508